Tenant isolation
Records are stored against the company tenant. A signed-in user sees that workspace, not another company's customers or invoices.
Trust
Isolation, roles and package limits
Security on Serviqoo means a tenant cannot read another tenant, a role cannot pass the package. A workspace stored as required blocks sign-in until an authenticator is on. The default stays optional.
Package boundaries
Entitlements close modules the package does not include. A Starter user cannot open work orders, inventory, HR, payroll, WhatsApp or AI.
Roles and invites
Owners invite people and assign roles. Deactivated users cannot sign in. A role still cannot exceed the package.
Workspace authenticator
An authenticator is checked when that user has one turned on. A workspace stored as required blocks sign-in until an authenticator is on. The default stays optional.
Document language
Document language is stored on the tenant. Changing the interface language does not rewrite issued documents.
What is not stored
Work-order photos and drawn signatures are not stored. File storage keeps metadata. Checkout credentials are not connected.
Workspace controls
These are the controls the product actually exposes. Certifications and connected e-invoicing networks are not claimed here.
Privacy requests
The workspace can record a data-subject request. That screen does not delete invoices or journals.
Country tax profile
The tenant country supplies tax labels. It does not file a return by itself.
Document language
Amounts, tax labels, units, dates and statuses use the tenant document language.
No published security report
This page does not include a penetration-test report or a sub-processor list. The contact form saves a message. Email is not sent unless a provider is configured.
Open the contact form